AdSense disabled and dont know how to convince

Today morning I got a email from Google AdSense team saying that my account disabled due to invalid click activity.

I then went to help forum for help and then I have decided to appeal.  I am sure that I have not engaged in any invalid click activity and neither I have promoted invalid click activity through my websites.

I notice that people are saying that they found someone clicking their ads, but in my case I am getting almost 30K plus visitors a day (from all my websites) and I didn't find any traffic hike these days. Also when I checked my AdSense earning before disabling, the clicks and the earnings were normal.


Since I get more than a million visitors in a month I dont need to promote invalid click activities. I too never click my ads because I very well knows that google will easily find if I do a mistake.

I do use google analytics to track my visitors and I dont find any unusual page views per visit to any of my account.

When i search through the help articles, one thing I came to know that one should use allowed account option of Adsense. I am not using that feature.

I have appealed and could anyone of you help me how to send my website traffic information to the AdSense team for their inspection.


Replies 1 - 7 of 7      cecilioamar Level 9
12/4/10
Level 9
12/4/10

matt vad- You already sent the appeal without the additional information. You would have to wait for a response in accordance to what you wrote in your appeal.
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No  Report abuse      matt vad Level 5
1/20/11
Level 5
1/20/11

My appeal was rejected a couple of weeks ago (ticket number#726047365). I was shocked about this action as I never did or promote clicks through my websites.   After that I was investigating the causes of invalid activity.  Few people commented in this forum that incomplete privacy policy / no privacy policy could be a problem of invalid activity. 

Then I remember that I have put AdSense ad code to a website four years back and that website do not have any privacy policy. I was not getting any revenue from that site ( may be i earned one or two dollar for that last four years), so when I setup privacy policy for all my sites, I couldn't setup a privacy policy for that site too.

Also I found one/two of my sites is not having any sitemap files. I have few domains that I was planning to develop and that contains only some basic information. (three or four pages) That sites also contains adSense codes. Will this also a problem for invalid activity.

I have four well maintained six websites that brings more than 1 million users  per month.  These sites comply adSense policies. I get one policy violation notice and that was corrected very soon.

I very well knows that only AdSense can give good money for the website traffic. All other alternatives are not good.

So How will I get an AdSense Account for these sites. I request AdSense Pro/ Top contributors to look in to this issue.


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No  Report abuse      Publisher1 Top Contributor
1/20/11
Top Contributor
1/20/11

Lets go back to the beginning of the disabling.  Do you recall the wording of your original disabling email.  Was it "significant risk to AdWords advertisers" or "invalid clicks" or "risk of invalid clicks".  If you wish, you can also post some of your representative URLs. 

If the disabling is because of a policy violation ("significant risk") there is some hope of recovering if all the problems are corrected.  Invalid clicks can be more troubling especially if you have the misfortune of living in bad (internet) neighbourhoods.  Here, you need conclusive proof of your innocence -- and this is hard to provide.  (I recovered from  an "invalid clicks" disabling email after a click bombing because of my activities on this forum -- but it was a scary 24 hours, and I had overwhelming documentation AND direct communication with an AdSense Pro as the attack proceeded and was resolved!) 

It is generally unwise to build your business primarily around AdSense revenue.  If your sites are good enough to attract profitable revenue, you should be able to monetize them through your own advertising sales, affiliate programs (obviously not GAIN) or other sources.  One of the most risky and dangerous things to do in business is to put all of your eggs in one basket.
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Report abuse      matt vad Level 5
1/20/11
Level 5
1/20/11

Dear Publisher1,

Thanks for the reply.

The first para of the email that I got from AdSense is follows :-
--------------
After reviewing our records, we've determined that your AdSense account
poses a risk of generating invalid activity. Because we have a
responsibility to protect our AdWords advertisers from inflated costs due
to invalid activity, we've found it necessary to disable your AdSense
account. Your outstanding balance and Google's share of the revenue will
both be fully refunded back to the affected advertisers.
------------

I dont know what invalid activity is done. I have never tried to click on my ads nor I encourage to click on my ads. Only thing I discovered was a site without privacy policy and few undeveloped domains.

regards


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No  Report abuse      Publisher1 Top Contributor
1/20/11
Top Contributor
1/20/11

Matt Vad, if you don't know or can't explain any irregularities, this email unfortunately is a signal that you must monetize your sites with other revenue sources.

It is generated by Google's fraud detection alogrithms.  Unfortunately, neither you nor I (nor any ordinary mortal outside of the division responsible) can probe its inner secrets.  This is because, as I understand it, it is part of Google's systems to deal with sophisticaated click fraud rings and schemes -- ones which previously flew below the radar.  This is NOT to suggest you are guilty of any click fraud.  Your problem may be your upline ISPs and an overall "connection of the dots" seeking irregularities. 

Unfortunately, no one here can help you.  This is the email I received in June after the click bombing attack.  As I suffered through 24 hours of agony, I sensed that I might never return.  However, I made peace knowing that AdSense revenue is only a small part of my income.  As noted earlier, I am fortunate that I had incredibly obvious "smoking gun" evidence of innocence -- the clear and documented click bombing coupled with my assertive efforts to avoid harm to AdWords advertisers right from the start, and my ability after two weeks to get the bomber to stop. 

You obviously have none of these defenses.  Taking you at your word,, you've had an account in good standing for several years and did nothing to cause this problem.  But if you appealed, and your appeal failed, we can't wave a magic wand and bring it back.  "Flagging" your story for further review won't help -- the AdSense pros we work with here have limited connection or association with the fraud detection specialists responsible for that email. 

So I'll go back to the original response.  If your sites are strong enough to earn useful revenue from AdSense, they will be profitable with other advertising services, affiliate marketing, direct ad sales and so on.  And these are the routes to go.  If truly your only way to make them profitable is through AdSense, then maybe there is something funny going on.  Sorry I can't give you better news but that is the way I see it.  And I have the hard knocks experience to be blunt in giving you this news.
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No  Report abuse      matt vad Level 5
1/21/11
Level 5
1/21/11

Dear Publisher1,

Thanks for the reply!

I am very much sure that I did nothing against AdSense TOS or Policies. But unfortunately, this bad things happened to me.

I agree that depending only on Google AdSense is not good, the real fact is that - Google AdSense is the best available source for monetizing for small publishers like me.  There are tons of alternatives available on the net, but nobody is far near to Google AdSense.

If this was the result of my fault, I was happy to accept the punishment. But this is very unfortunate. Anyway lets hope for the best.

Regards
Matt




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No  Report abuse      Publisher1 Top Contributor
1/21/11
Top Contributor
1/21/11

Matt, you can control the things you can, and you need to live with the things you can't.

You can control your websites, but you cannot make decisions for Google.  So, as I suggested, if you are depending on AdSense for viability, you have a major problem.  You need to do things you can control; using other ad services, selling your own advertising, etc.

I realize the system doesn't seem fair -- I know of one case where a frequent contributor to these forums received the dreaded email despite no evidence of any wrong-doing on his part.  Several Top Contributors went to his support behind the scenes, but he couldn't overturn the disabling. (So you can imagine how I felt during that scary day when I temporarily lost my account the second time -- the first disabling for policy violations was deserved -- this spring.)

My point is that if you are able to sucessfully monetize your website WITHOUT Adsense you are running a real business, and then of course you can consider ways to return to the fold within the rules.  But you won't get there by worrying about what could have been; because you can't do anything about the "system" which caused your disabling in the first place.
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